Andriansyah, Barokah AR, Buhairi, Waluyo E, Rahman H. TRENDS AND CHALLENGES OF AI IMPLEMENTATION IN CRM: SYSTEMATIC LITERATURE REVIEW (SLR). MJIFM [Internet]. 2026 Jun. 6 [cited 2026 Jun. 6];6(2):2981–3005. Available from: https://mail.syariah.jurnalikhac.ac.id/index.php/majapahit/article/view/938