Andriansyah, Ayel Robbul Barokah, Buhairi, Eko Waluyo, and Hairul Rahman. “TRENDS AND CHALLENGES OF AI IMPLEMENTATION IN CRM: SYSTEMATIC LITERATURE REVIEW (SLR)”. Majapahit Journal of Islamic Finance and Management 6, no. 2 (June 6, 2026): 2981–3005. Accessed June 6, 2026. https://mail.syariah.jurnalikhac.ac.id/index.php/majapahit/article/view/938.